FAQs

What is commonly asked by our customers…

Although we serve 7 countries (Kenya, Uganda, Tanzania, Rwanda, Burundi, Ethiopia and Eritrea) we only sell our products in Kenya Shillings. For other countries other than Kenya kindly choose any of our payment options in exception of Mobile Payment option.
We offer four (4) different types of checkout – Cash on Delivery for Local Pickup option, Paypal Standard (paypal account not required), Paypal Express (ideal for paypal users), Mobile Payment (Safaricom M-PESA users).
Currently, we do not offer checkout through other mobile payment services. The Mobile Payment Option is available for Safaricom M-PESA users only. However, we are working on making Mobile Payment options for Uganda, Ethiopia, Tanzania, Eritrea and Rwanda.